
What To Expect When You’re Expecting…a Chatbot: 8 Best Practices To Know
So you want a chatbot…great! Follow these best practices to get the most out of your platform.

So you want a chatbot…great! Follow these best practices to get the most out of your platform.

Menu, keyword, single-tenant, multi-tenant. Here’s what you need to know.

How AI-powered tools are being deployed to improve the student experience.

How higher education benefits from “big data.”

Support the entire student journey and have the greatest impact on success.

A success story with SUNY Empire State College.