Florida SouthWestern State College
FSW looked to Ocelot’s AI-powered Communication Platform for its multi-channel communications strategy with the goal of moving students from the phone channel to SMS texting and then to chatbot and live chat.
Author: Ozzie Ocelot
The FAFSA Simplification Act: What It Is, How to Prepare, & More
The Free Application for Federal Student Aid (FAFSA) is a critical step for students in the college application process. However, the application can be complicated and daunting, especially for low-income families. The FAFSA Simplification Act aims to change that. In this blog post, we will explore the FAFSA Simplification Act, what it entails, and the benefits that come with it.
3 AI-Fueled Student Retention Strategies
Students today expect colleges and universities to accommodate their always-on, digital lifestyles. And institutions of higher education (IHEs) are seeking innovative ways to improve student retention and engagement. The thing is, these two facts are closely connected! Colleges and universities at the forefront of innovation are realizing that the path to retention and engagement is through AI-powered solutions.
How AI Technology Can Combat Employee Turnover in Higher Education
The Great Resignation has made its mark across various industries, and higher education is no exception. In this article, we will explore these challenges and highlight how AI-powered solutions can help colleges and universities combat them.
What Is Human-Centered Artificial Intelligence (HCAI) and How It Enhances Higher Education
Why higher education should use a combination of human-centered and generative artificial intelligence to enhance student communications.
